Valid from 1.4.2019

1. Scope of application

All orders, deliveries and services are made on the basis of our General Terms and Conditions. Deviations from this require a written agreement.

2. Offer, prices and conclusion of contract

Information in offers and enclosed documents are subject to change without notice. No liability is assumed for information in documents not prepared by the customer. Services not included in the offer will be charged separately. All information in self-created documents such as offers, price lists or invoices are subject to changes, errors and printing errors.
Invoiced prices are based on the current price list and are subject to change without notice in Euro. The prices stated in our price lists and invoices are fixed as export prices. For Switzerland, the customary conversions are applied.
By concluding the contract, the buyer assures that he will not pass on or resell the software to third parties without the express consent of celeco GmbH. Temporary licenses are excluded from this regulation.

3. Orders

Orders are executed as quickly as possible. We are not obliged to meet certain deadlines. Orders can only be cancelled or changed if they are received before the original order is processed.
When ordering school software, school versions and school or classroom licenses, we require proof of your entitlement to purchase (customer name and school stamp).
For orders that are delivered immediately, a separate written order confirmation to our customers will be replaced by delivery of the ordered goods. You will receive a separate order confirmation for products which we do not have in stock at the time of ordering.

4. Shipment and invoicing

Unless otherwise agreed, our delivery shall be made by post against invoice.
Invoicing by direct debit can take place if we have a direct debit authorisation. Invoice amounts are due 10 days after receipt of the invoice without any deduction. For the first reminder a reminder fee of 3.- Euro will be charged, for all further reminders a reminder fee of 10.- Euro will be charged.
All goods delivered by us remain our property until payment has been made in full. Extended retention of title shall apply until full payment has been made.
All shipping costs, including expenses for cash on delivery and subsequent delivery, shall be borne by the recipient. In Germany, a flat rate of EUR 3.00 will be charged for packaging and shipping (exceptions: book: free of shipping costs, Neusser Übungsmappe: EUR 6.40), for C.O.D. shipments an additional EUR 3.30. For shipments abroad, the actual shipping costs will be charged.
All shipments are at the recipient’s expense and risk. For lost or damaged shipments we do not provide compensation. The recipient must assert any claims against the post office, railway, forwarding agency or other delivery services.

5. Data protection

We promise not to pass on the data of our customers to third parties. Please also note our data protection guidelines.

6. Complaints

There is no obligation to take back software products listed in this price list after purchase. In the event of incorrect delivery of products, products may only be exchanged if the product has not yet been opened, the packaging and contents are complete and the software has not yet been put into operation (activated).
All returns are at the expense and risk of the sender until they reach us.
Even with the current state of the art, it is not possible to create software in such a way that it works absolutely error-free in all configurations and applications. The subject of our General Terms and Conditions is therefore only software that can be used in accordance with the respective description and instructions for use. The usability of the programs for solving special problems defined by the licensee as well as the usability of the hardware used by the licensee cannot be guaranteed.
If data carriers are faulty, the purchaser can only demand replacement delivery within two months of delivery (invoice date). The return of the data carriers, the original packaging and the accompanying material as well as the presentation of the invoice or a copy thereof are prerequisites for the replacement delivery.

7. Right of revocation

With the activation of software, the customer waives his right of revocation.

8. Changes

All data in these price lists correspond to the current status. All prices include VAT. Errors and price changes excepted.

9. Place of jurisdiction

The place of jurisdiction is Munich / Germany.

10. Applicable law

The legal relationship between celeco and the client is governed by the laws of the Federal Republic of Germany.

11. Effectiveness

Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions or the individual contracts concluded on the basis of these Terms and Conditions of Delivery and Payment. The ineffective condition shall be replaced by a provision that comes closest to the economic purpose of the ineffective condition. The non-exercise of rights by celeco GmbH – also for a longer period of time – does not entitle the client to invoke the waiver of these rights by celeco GmbH or forfeiture.